HOW MUCH IS POSTAGE? I am happy to offer free postage. I am here to help. If you ever need anything or have any questions, I'll do everything I can do to help you. Send me an email at contact@rivendalestudio.com	PAYMENT & SHIPPING Online secure payment guaranteed. All jewellery pieces are ready to be posted in 1 week.	HOW DO YOU CARE FOR YOUR JEWELLERY? My jewellery is hand made and of real gemstones, therefore I encourage you to take extra care when wearing your delicate pieces. After taking them off for the night place them preferably into a box or place away from moisture, windowsills and bathrooms.
RETURNS & REFUNDS I am not responsible for any damage caused by careless handling and please be aware that the lovely gems are natural and handmade whose colour and vein patterns vary from stone to stone. By taking advantage of the unique qualities found in each stone, I give every piece of jewellery its own character and natural beauty, making your pieces unlike any others. If you are unhappy with your purchase please contact me to discuss further options.​​	WHAT IS THE ORDER TIME? All jewellery pieces are ready to be posted in 1 week. For out of stock items, please allow a minimum of 2 weeks for jewellery to be made before shipping.	DO YOU OFFER A GIFT WRAP? My jewellery pieces come elegantly packaged in a gift box. If you would like a personalized little card included, please let me know with your order. I can also hand write any motto or a personal message of your choice and include it into your package. Any special request for a birthday, anniversary or a simple love note can be written using pretty lettering in colours complimenting selected jewellery pieces.